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| Notes |
1. If you pay from verified paypal account, we will call you during 10:00-22:30 GMT+8 to verify your first order. If we do not get your phone number in 3 hours or you pay from unverified paypal account or payment is doubtful, we may full refund ASAP.
2. Dedicated VPN/IP is fixed, unique, and used exclusively by you during 30 days.
3. If any questions, please visit FAQ first, then contact with our online support.
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| FAQ |
Q: Is any client software required to run your VPN?
A: Windows XP/Vista supports our VPN directly. No additional client software are required to run VPN. For step by step intitial setup, please click here. If you got error 741 or 742, please check step 11.
Q: Can I use your VPN instead of my current ISP connection?
A: No, you need regular internet connection to be able to use VPN service.
Q: What ports should be open on firewall/router for it to work?
A: No ports should be open, however your firewall/router/ISP must allow VPN/PPTP passthrough. Typical working: embeded Microsoft firewall in Windows, Linksys/D-Link/TP-Link/ASUA Router manufactured after year 2007, ADSL broadband. Typical not-working: not-Microsoft firewall, Netgear/Trend Router, all router-integrated ADSL modem, upgraded NOD32 anti-virus software. If you get error 619 or erro 721 with ADSL connection, please remove home router and disable not-Microsoft firewall software.
Q: Is your VPN encrypted?
A: We offer both encrypted and not-encrypted VPN. For best performance, default config is not-encrypted. You may request up to 128bit encrypted VPN on ordering.
Q: What is the difference between Dedicated IP/Static IP/Dynamic IP?
A: Dedicated IP(Dedicated VPN) is static and exclusive used by you. Static IP(Shared VPN, Static VPN, Shared IP) means your ip will not change whenever you connect to vpn. Dynamic IP(Dynamic VPN, Random IP) means that you will get a random ip from fixed 8/16/32 IPs each time when you connect to vpn. All these ips are anonymous.
Q: How much dedicated IPs may I order?
A: Number of your dedicated IPs should not exceed Max IPs of your vpn accounts. If exceeded, you have to order "Change IP" service instead of "Add IP".
Q: How about delivery time and usuage time?
A: Delivery time and usage time are all caculated from the time of your payments are accepted. "per 30 days" means that you may use 30 days in GMT+8 from your payments are accepted. "per month" means that you may use till 21:00 of end of month, in GMT+8.
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| Initial setup of your VPN account (one-time only) |
Step01. Click "Start" on the left bottom. Then Click "Network Connections".
Step02. Click "Create a new connection" on the top left.
Step03. Click "Next >".
Step04. Select "Connect to the network at my workplace". Click "Next >".
Step05. Select "Virtual Private Network connection". Click "Next >".
Step06. Enter a connection name, such as "madvpn", in "Company Name". Click "Next >".
Step07. (Optional) Select "Do not dial the initial connection". Click "Next >".
Step08. Enter "server ip" of your VPN account in "Host name or IP address". Click "Next >". Please enter assigned IP, instead of 69.1.1.1, which is only for example.
Step09. Select "Add a shortcut to this connection to my desktop" to enable fast access to vpn. Click "Next >".
Step10. Enter "User name" and "Password" of your vpn account. Select "Save this user name and password for the following users" to simplify connection. Click "Properties".
Step11. Click "Security". Deselect "Require data encryption (disconnect if none)" for performance improvement. Click "OK".
Step12. Click "Connect". It works :)
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